Online shoppers have had their say, with Kogan.com and Koh Australia, formerly known as ekoWorx, announced taking top honours at the 2018 Australia Post Online Retail Industry Awards (ORIAS), which celebrates the best of Australian retail.

Australia's leading online retailers and eCommerce champions came together to celebrate their successes at a gala event at the International Convention Centre in Sydney's Darling Harbour.

Kogan.com took home the highly anticipated and most coveted Australia Post People's Choice Award for large retailers, while Koh Australia took out the People Choice for small retailers. The People's Choice category is the only ORIAS award to be voted for by consumers.

Michael Oates, Australia Post General Manager – Business, said the win was an enormous achievement for Kogan.com and Koh Australia.

"Each year, the People's Choice Award becomes increasingly contested. With more than 1,100 merchants entering the category and more than 240,000 consumer votes registered this year, Aussie online shoppers have spoken," Mr Oates said.

"In a rapidly growing domestic eCommerce market supported by Australia Post, Aussie online shoppers are spoilt for choice proving strong customer service is a non-negotiable. We are continuously seeing our People's Choice Award winners and indeed the finalists in the category putting enormous efforts into providing high levels of customer service to their consumers, and as a result, their customer base getting behind them.

"This is the second consecutive year Kogan.com has taken out the People's Choice for large retailers award, and their win is a strong demonstration of the power of Australian consumers as well as Kogan.com's leading customer service. Congratulations, Kogan.com.

"And it's fantastic to see Koh Australia, a new entrant take, out the award for small retailers this year. It's a competitive award and even more competitive market. This is testament to the strength of Koh Australia's relationship with its customers as a growing business. Congratulations, Koh Australia."

The Australian online empire founded by Ruslan Kogan started in 2006 as a garage operation focusing solely on LCD televisions. Today, Kogan.com is a publicly traded company with more than 70,000 products and offerings from its service businesses including Kogan Mobile, Kogan Insurance, Kogan Travel and Kogan Internet.

Koh Australia was founded by Bondi dads Adam Lindsay and Justin Alexander, the pair worked with UNSW's Green Chemistry team to develop a next generation eco cleaning system in a mission to eliminate the use of toxic chemicals in cleaning products and do something about the cluttered cupboard under the sink.

"This win is testament to our incredible community and demonstrates the power of the connections we've been able to create through social media. We're proud to be providing a safe and eco-friendly system that allows Aussie families to clean less and live more," said Justin Alexander, Co-Founder of Koh Australia.

-ENDS-

About Kogan.com

  • Kogan saw the opportunity to create a direct-to-consumer online business model, making in-demand products and services more accessible for the average Australian.
  • Starting in 2006 as a garage operation, Kogan.com focused specifically on LCD televisions. Today, it is a publicly traded company with an online store offering more than 70,000 products, and service businesses including Kogan Mobile, Kogan Insurance, Kogan Travel, Kogan Internet (with Kogan NBN to come).
  • Australian shoppers who visit Kogan.com through desktop, mobile or smartphone aps can access deals on tens of thousands of products and services including consumer electronics, appliances, homewares, hardware, toys and more.
  • Kogan now has more than eight million active subscribers and more than one million active customers.
  • In the first half of FY18, Kogan.com's revenue was $209 million.
  • Kogan.com won the 2017 Australia Post ORIAS People's Choice Award for large retailer.

 

About Koh Australia (ekoWorx)

  • Koh Australia, formerly known as ekoWorx, is a next-generation universal eco cleaning solution employing the science of green ionic chemistry.
  • Koh Australia radically simplifies traditional cleaning methodologies and process through a highly effective yet sustainable "clean anywhere, clean everywhere" approach.
  • With a mission to turn the cleaning products industry on its head, Bondi dads Adam Lindsay and Justin Alexander wanted to eliminate the use of toxic chemicals used in cleaning products.
  • Lindsay and Alexander worked together with members of the UNSW Green Chemistry team to formulate a solution based purely on naturally occurring minerals.
  • Koh Australia has aligned themselves with recognised independent industry bodies to provide audited eco certification.
  • Just 18 months after starting the business on Facebook, Koh Australia now has more than 75,000 customers and an engaged audience of more than 150,000.
  • Lindsay and Alexander are looking to expand Koh Australia into the UK in the near future.